CRM & AUTOMATION SETUP
Or call (801) 980-2053 — same-day response
CRM & AUTOMATION SETUP
Or call (801) 980-2053 — same-day response
Most businesses buy a CRM and expect it to fix their pipeline. It doesn't. A CRM is a database. Without a defined sales process behind it, it becomes an expensive contact list nobody opens.
The problem was never the software. It's that no one mapped how a lead actually moves from first contact to closed revenue — and then built the system to match.
Design Logic Agency starts with the process. The platform comes second.
Design Logic Agency builds CRM and automation systems for:
with leads coming from multiple sources and no single place they land
that need HIPAA-conscious tracking and consistent follow-up
losing quotes to slow response times
managing long nurture cycles by memory
who know their follow-up is inconsistent but don't have time to build the fix
Every CRM we build follows the same process. The software changes. The strategy doesn't.
We document how a lead actually moves through your business — every stage, every decision point, every handoff. Nothing gets built until the process is clear.
Custom pipelines, stages, fields, and tags built to match your process rather than a generic template.
Instant text, email, and internal notification fire the moment a form is submitted, with nurture sequences for leads who are not ready yet.
Website forms, ads, calls, chat, calendars, and booking all route into one system with one record per lead.
Every lead is tagged to its source so you can see which channels produce leads, which produce customers, and what each one costs.
No. If your current CRM supports your process, we build on it. We only recommend a change when the platform is actively limiting your growth — and we explain exactly why before anything moves.
Most builds take two to four weeks from kickoff to launch. Timeline depends on how many lead sources need connecting and how much existing data has to be migrated.
The moment a lead submits a form, calls, or books, an automated text and email go out to them and a notification goes to your team. Response time drops from hours to seconds—without anyone having to watch an inbox.
No. You own your CRM account, your data, and your workflows. The system is built to run without us. Most clients keep us on for optimization because they'd rather not manage it—not because they can't leave.
That's the normal case. Website forms, paid ads, Google Business Profile, phone calls, chat, and referrals all get routed into one pipeline with the source tagged so you can see what's actually working.
Tracking is built in from day one—GA4, Google Tag Manager, Search Console, and behavioral analytics. You get reporting that ties lead volume and cost back to closed revenue, not vanity metrics.
For healthcare and regulated clients we configure compliant tracking and data handling as part of the build. That's scoped during the audit, not bolted on afterward.
Credentials
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Crafted with systems, not chaos.